What the service needs
PassRES needs account details such as an email address and a securely hashed password, plus study progress such as attempts, flags, active sessions, and review state. For paid access, it also needs entitlement and payment status so access can be granted and support requests can be resolved.
Why each category is used
- Account data signs you in and protects your profile.
- Study progress restores your revision record across supported devices.
- Entitlement and payment status establish whether a fixed access period is active.
- Optional usage measurement helps us improve the service when enabled.
Analytics boundaries
Public-funnel analytics must not receive email addresses, answer text, question content, or payment details. Names, scores, provider references, and free-form study data are excluded too. Allowed events use a short allowlist of page, plan, call-to-action, and campaign labels. Optional analytics are currently disabled.
Processors, retention, and access
Railway hosts the application and Neon stores account and study records. HitPay processes payments when checkout is available; PassRES does not store full card details. Providers may process data outside Singapore. Account and study records are retained while your account is active; payment records may be retained where required for legal and accounting purposes. You may request access, correction, export or deletion through our support contact.
Contact
Questions or data requests should go to support@passres.sg. The service is operated by PASSRES.